Helm offers a 1-year limited warranty that covers Helm Personal Servers purchased from thehelm.com. If your Helm stops working or experiences other defects within the first year of purchase, we will exchange your defective Helm at no cost to you.
For more information on the warranty, see our full warranty policy here.
To exchange your Helm under warranty, please see this article.
Please email our support team at firstname.lastname@example.org for further questions or to troubleshoot your device.