Every purchase includes an Activation Code to be used during setup of your Helm. Your Activation Code connects your domain to your Helm and as a security measure is only known to you.
Your Activation Code can be found in two places:
- Your Order Confirmation email, sent at the time of purchase. In the email, click to view your order to access your Activation Code
- Your Domain Setup Success email, sent when your domain has been successfully configured
In the event that you are unable to find either email, please first do a thorough search in your emails. Check other email addresses you may have used at the time of purchase, and search for emails from email@example.com.
If you cannot find either email, please reach out to support@thehelm for further assistance.