Every purchase includes an Activation Code to be used during setup of your Helm. Your Activation Code connects your domain to your Helm and as a security measure is only known to you.
Your Activation Code can be found in two places:
- Your Order Confirmation email, sent at the time of purchase
- Your Shipping Confirmation email, sent when your Helm is processed for shipping
In the event that you are unable to find either email, please first do a thorough search in your emails. Check other email addresses you may have used at the time of purchase, and search for emails from firstname.lastname@example.org.
If you cannot find either email, please reach out to support@thehelm for further assistance.