Helm offers a few ways to manage incoming email spam.
The first and primary tool, the Spam Filter, is located under Spam and Security in the Helm app. From the app, go to Settings > Email > Spam and Security.
The Spam Filter categorizes incoming email as spam using text analysis and other tests to apply a rating of 1-10 to each message. By default:
- Messages that receive a rating of 5 or higher are considered spam.
- Messages with a rating of 4 or lower are not considered spam.
The Spam Filter is set to 5 by default, which means that any messages that are rated 5 or higher will be identified as spam and can be found in your mail client's Junk folder. The spam filter can be adjusted to be more or less aggressive as desired.
In addition to the Spam Filter, the system is designed to learn over time. Anytime an email appears in your inbox that you consider spam, move it to the Junk folder. This trains the system and subsequent similar emails will be identified as spam. Likewise, if an email ends up in spam that shouldn't, move it to your inbox.